Contributed by Talita Azmi – 3D3 ITA
The following are the principles of communication that I learned from the communication skills course
- Avoid blaming, because not everyone wants to be blamed, right? how big or small the mistake has been. If you don’t like something, don’t watch/read it or ignore it. Isn’t it simple?
- Be kind to people: everyone loves to receive good treatment from others. However, when you start to spread happiness to others and help them, happiness will be returned multifold to you. Do not expect any rewards and returns.
- Accept people as they are, don’t try to change people or speak against their most cherished beliefs. It makes them uncomfortable.
- Make people feel important, ask for advice from others, listen to them when they speak. They’ll love you for it.
- Call names, everyone likes the sound of their names. It’s like music to our eyes. Research shows that the most beloved sound to most human beings is their name.
- Good Listener, Encourage others to talk a lot about themself. listen to their stories until they run out of topics to tell. .This is also known as “self-disclosure.” And self-disclosure makes people feel good. A study from Harvard found that self-disclosure triggers the brain in the same way sex, cocaine, and good food do. In other words, it feels pretty dang good. When we talk about ourselves, those are the conversations we enjoy most. That’s because when we share, and the other person listens, we build a connection.
“You can make more friends in two months by becoming interested in other people than you can in two years by trying to get other people interested in you.”
― Dale Carnegie from How to Win Friends and Influence People